For the last year or so, Nancy and I been transporting cats and dogs down to HOPE's low cost spay/neuter clinic, to get them fixed via the Chowchilla Animal Rescue Alliance (CARA) monthly transport service, Pets Express. CARA's Pets Express runs in cooperation with FMAS's low cost voucher program to offer this free service to Chowchilla's residents. Every since we've had interactions with HOPE and its staff, I have been impressed with their compassion, care for the animals and professionalism. We're gone in the front doors as individuals, in the back doors as CARA, and they've never failed to treat the animals and us with great care. I watch how they treat everyone else also. I have to admit, despite what must be very difficult work, they execute it with excellence. I've run into a few people who complain a little about HOPE, but what I find out is that they don't understand the nature of HOPE's work. HOPE is not a vet hospital. It is a low cost spay/neuter clinic. To be able to provide such services, they have to do as expediently as possible. The HOPE experience is not at all like dealing with a vet. If we come in through the front door, as cat and dog owners do, we fill out paperwork and wait for our name to be called for admittance. As names are called, a HOPE associate takes their cat or dog and checks it out for any problems. Once the associate returns with a OK, we can take off and return for pickup the next day. Simple. But, usually, we arrive as CARA and use the back door, where rescues and shelters are admitted. Either way, I am grateful to HOPE and the HOPE employees for great community work. |
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